Tq999 Privacy Policy — How your information is kept secure

Tq999 is a trusted online gaming platform in Bangladesh. We believe that protecting our members' privacy is a fundamental responsibility. This privacy policy is designed so that every tq999 member can clearly understand how their information is collected, how it is used, and how it is kept secure.

We operate with complete transparency. From the moment you register on tq999 — through every game, every deposit, and every withdrawal — your information is protected with the highest level of security. We always operate in compliance with Bangladesh law and international data protection standards.

01 What information does tq999 collect

Tq999 only collects information that is strictly necessary. Collecting unnecessary or excessive data goes against our policy. Below is a breakdown of the types of information tq999 may collect.

02 Purpose of Data Use

Tq999 uses collected information only for specific, legitimate purposes — to improve our services and to deliver a better experience for you.

• Identity information is used for tq999 account registration, verification, and management.
• Financial information is used to process deposits, withdrawals, and transactions.
• Your contact information is used to keep you informed about new tq999 promotions, bonuses, and updates.
• Device information is analyzed to ensure platform security and prevent fraud.
• Gaming data is reviewed to promote responsible gaming and identify problematic gaming behavior.
• Information is retained to fulfill legal obligations and respond to lawful requests from authorities.
• Used to analyze and improve tq999's service quality and develop new features.

03 Data Sharing Policy

Tq999 deeply respects the privacy of its members. We never share your information with third parties without your consent. However, limited information may be shared in the following circumstances.

• Payment Processors: Only the financial information necessary to process deposits and withdrawals is shared with bKash, Nagad, or your bank.
• Legal authorities: Data may be disclosed in response to a valid court order or a written request from a government authority.
• Fraud Prevention: Limited data may be shared with authorized security partners to detect fraudulent activity.
• Technology Service Providers: Technology partners may be granted limited access to data under contract in order to operate the tq999 platform.

All third parties listed above are contractually bound to comply with tq999's privacy standards. They may not use the information they receive for any other purpose.

04 Data Security Measures

Tq999 employs advanced technology and strict security protocols to protect member data. Our security measures are continuously updated and reviewed.

• All data transmissions 128-bit SSL/TLS Encryption is used to keep your data fully secure in transit.
• Data stored on tq999 servers AES-256 encryption Stays protected.
• Two-factor authentication (2FA) is available for account access, providing an additional layer of security.
• Tq999's data center is monitored by a security team around the clock, and any unusual activity is detected immediately.
• Regular cybersecurity audits are conducted to identify and address any vulnerabilities promptly.
• All staff access to data is controlled and restricted strictly to what is necessary.

05 Cookie policy

Tq999 uses cookies — small text files stored on your device that help improve your browsing experience. We use the following types of cookies.

• Essential cookies: Essential for the tq999 platform to function properly. Used for login sessions and security verification.
• Functional cookies: Used to remember your preferred language, theme, and settings so you do not have to reconfigure them each time.
• Analytics Cookies: Used to analyze page visits and usage patterns on the tq999 website. All such data is processed anonymously.

You can disable cookies through your browser settings at any time. However, disabling essential cookies may cause some tq999 features to stop working properly.

06 Your rights

Every tq999 member has certain fundamental rights regarding their own information. We fully respect these rights and are committed to helping you exercise them.

• Right to Access: To find out what information tq999 holds about you, please submit a request to our support team.
• Right to Rectification: If any of your information is incorrect, you may request that it be updated.
• Right to Erasure: After account closure, you may request that your information be deleted within a set timeframe, unless retention is required by law.
• Right to Opt Out of Marketing: You can opt out of tq999 promotional messages at any time.
• Right to Data Portability: tq999 is obligated to provide you with a copy of your account data upon request.

To exercise any of your rights, please contact us at [email protected] address. We will do our best to respond within 30 business days.

07 Protection of minors

Tq999 takes a strict stance on the privacy and protection of minors. Our platform is intended exclusively for users aged 18 and above.

• Tq999 does not knowingly collect information from anyone under the age of 18.
• Any attempt by a minor to open an account will be rejected immediately.
• If it comes to our attention that data has been inadvertently collected from a minor, it will be deleted immediately.
• A note to parents — please use parental control software to keep younger family members away from tq999.

08 Data Retention Period

Tq999 retains your information only for as long as needed. All data is kept while your account is active. Even after account closure, certain information may be retained for a defined period to meet legal obligations.

• Transaction data: 5 years (as required by financial regulations).
• Identity verification documents: 3 years after account closure.
• Communication records: 2 years.
• Analytics data: fully anonymized, retained for 3 years.

After the defined retention period, tq999 securely deletes or anonymizes all data.

09 Contact & Complaints

If you have any questions, concerns, or complaints about tq999's privacy policy, please reach out to our dedicated privacy team. We are always here for you.

• Email: [email protected] — for any privacy-related requests.
• Tq999 live chat support is available 24 hours a day, 7 days a week.
• Complaints are generally responded to within 5 business days.

This privacy policy was last updated January 2026- last updated. Members will be notified of any significant changes in the future.